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Post by kristinb on Feb 21, 2011 14:21:32 GMT -5
I just wondered if anyone had ordered from Angie's customs before? Last month I put in an order for cage coverings and for bedding as well. I put the order in on the 25th and had spoken to her as well as gotten a confirmation email. I emailed back a week or so later because I realized my FN cage had been slightly modified by it's previous owner (they cut out the one side to expand the hole between the two tiers), which I didn't realize until I looked at the shape of the mats and noticed that's not what mine looked like.
When i ordered she said it would probably be about a week and a half and I was going to get an email with pictures and then I would pay and we were all set.
It's now the 21st and I haven't gotten a response to the email about the messed up shelf size which isnt' really a big deal since I think the coverings fit tightly, but should I call again? She seems like a very busy lady and I don't want to rush or bother her but I'd also hate for her to make the cage covering and have the silly thing not fit because I didn't notice that's not what the cage should look like.
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Post by Deleted on Feb 21, 2011 17:07:49 GMT -5
I have ordered custom stuff from her before, and I still have it after 2 years... it's definitely made to last  She is pretty busy. Some of the responses from her were fast, then other times I wouldn't hear from her in a while. I know she does a lot of bedding right before ferret shows (which are priority), so maybe there's a show coming up soon? I have no idea  I wouldn't worry though. She'll come through, and her bedding is definitely worth the wait  |
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Post by Deleted on Feb 21, 2011 20:09:13 GMT -5
I think there is one comming up in NEwCastle PA... I'd send an email with the option to get a message back when it's been opened, kinda like a return recipt that way you know she's opened and read it...
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Post by Sherry on Feb 21, 2011 22:29:31 GMT -5
Meanwhile I've ordered stuff before, it was supposed to be in the process of being made, and just never heard back  Even after repeated emails. |
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Post by kristinb on Mar 20, 2011 14:21:47 GMT -5
Well, its now been two months, and 3 more emails and 2 more phone calls later and still nothing. No response to the emails at all. I called and spoke to her daughter, she said Angie was busy with the ferrets and would call me right back but she never did. I called again a week later and left a voicemail asking to have her call me back and that was 2 weeks ago. So what are some other good ferret bedding sites? I'm tired of poor jinx walking around on top of folded up blankets. I really want something better in there. I could wait if I knew how long it was going to be, but I get the impression she's just ignoring me now so I'm not holding my breath that I will ever get this bedding. Very disappointed  |
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Post by Deleted on Mar 20, 2011 14:27:41 GMT -5
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Post by taratee on Mar 20, 2011 14:34:28 GMT -5
I mean its no secret that Virginia and i are friends, but if you jump on skype she lets you personalize things, and she will send you pics of fabrics, I am very very very pleased with how mine turned out. and i cannot wait to get them and spam pics. I really like how she wants you to be happy with what you have. and that is very very important when spending money. shes open to new ideas about what you want if you want cuddle cups she will work with you if you want different toys she will bounce ideas off you its really nice
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Post by Deleted on Mar 20, 2011 20:39:50 GMT -5
I'm sorry that lady has given you such a bad experience. I have three bedding sets I've ordered from Rose German ( www.littlefeetferretbedding.net ) right here on the forum and they are all made very well, tip-top quality. She has almost always gotten back to me about what I want and made it very carefully to my specifications, even when I confusedly entered in something I didn't want she clarified and corrected the error. They are thick, and durable sets. The only downside for me is that they are a little pricey, but I have ordered two out of the three times during her sale (which is, or was still going, she might still have the 15% off through March) - www.littlefeetferretbedding.org/page_2334053.html (sale page). That's a significant chunk of change to save, especially on the 16-pc. sets. My first set I didn't like any of the patterns available so Rose showed me some extra ones and I was able to choose a beautiful star pattern. The thing I like the best, besides the durability, is that they are made in a smoke-free facility, because I am very allergic to cigarette smoke. I also agree with Tara - I'm on skype a lot and have been following Virginia's orders. If I remember correctly she will even go to the fabric store and text you pics on her phone of different colors and patterns to make sure you like it. I would definitely consider ordering from her in the future. Her prices can't be beat. |
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Post by Deleted on Mar 21, 2011 9:26:38 GMT -5
Yeah hit me up for realz! I'll do what ever you need me to do. A messed up pan isn't a problem as long as I can get a pic so I know how to measure based off mine. I wont make you wait 2 months either. Sheesh that's a LONG time to wait for it. All I have left to finish for Tara's two sets is ramp covers and toys. An, hours worth of work total, if that, and I'll be ready to do another set. I even was able to adjust the shelf covers for Tara cause she has one new model FN and one old model and the shelves are dif between the two. (She ordered 2 sets.) I'm even willing to work on it now and hold it til you have the money, What ever colors or patterns you want I'll get. Yes, I'll text you pics of the fabrics that have the colors and what not you're looking for. I can even take pics and post here or E-mail them to you and go back to the store to get it if you don't have a phone that can text. I'm VERY flexible and am willing to work with you how ever you need. If you look at my thread as listed above you can see some of the work I've done and all. If you need me I'm happy to help. |
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Post by kristinb on Mar 23, 2011 20:36:09 GMT -5
Sorry everyone, been very busy just got to all this now. Yes Im very disappointed about not having the set I ordered. I'm still hoping it comes through as I'm sure it's handy to have two sets to alternate between but I really liked the peices I bought and I was getting it all for only $90 plus shipping *sighs* a few other sites I had looked at before ordering from her were way more than that as I was ordering a full mat set plus beds and hammock's and things like that. Do you make round beds and hammocks/sleep sacks too Virginia? |
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Post by Deleted on Mar 23, 2011 21:04:18 GMT -5
Yeah the set I make comes with one a sleep sack as well as a med size hammock and a pocket hammie. I can make extra beds for you and I only charge $4 per extra piece. Base price for a set is $60, shipping and all. I can do any other adjustments you need and basically how much it costs me to make the adjustment is how much more I'll charge you. Say you padding. I'll only charge you what it costs me to buy it.
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Post by kristinb on Mar 23, 2011 21:06:21 GMT -5
I've sent you a pm |
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Post by kristinb on Mar 23, 2011 21:07:28 GMT -5
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Post by Deleted on Mar 24, 2011 15:26:16 GMT -5
I am so sorry you had the same experience that I did. I was trying to get 2 bedding sets for my rats (now rat) and it took 2 months before I got frustrated enough to tell her off and never order from from there again and recommend the same to others. I have since taken my business to other sellers. There are so many other wonderful options out there. My last set has pieces that came from 3 different people. I don't have pix of it but its beautiful. Here are a couple different options Rachelle at Friends 4 Fuzzies - www.friends4fuzzies.com/Rose at Little Feet Ferret - www.littlefeetferretbedding.org/ Also there are too many too mention at the goosemoose pet portal pat rat swap meat. Tons of multiple critter pet owners. Pretty much all the bedding makers there cater to ALL pocket pets including ferrets and can adjust hammock sizes as needed and many people specialize in making cage liners. Give it a look  www.goosemoose.com/component/option,com_smf/Itemid,118/forum,rat/board,6.0 |
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Post by maddiesmom on Mar 24, 2011 17:38:09 GMT -5
I had a similar experience ordering rat bedding that NEVER showed up and another more recent experience when I wanted a big, long tube hammock.... It took 3mos to get it  but I finally got it. I am pretty understanding, life happens and all that, but it is Very frustrating! Question to those this has happened to - did you guys pay ahead of time? Ever get your money back? This is why I'm weary ordering custom bedding sometimes. But I totally trust Rose and Virginia! Very much worth it!! (speaking of, I've been meaning to post pictures! I've just been really distracted lately ) |
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Even after repeated emails.