Can't Register for the Courses on the Web Site

[hugh]

Hi,
I went to the register link on the web site, so I could enrol in the Raw Feeding Starter course, but that page just has white space where a registration form should be (I've tried in both Chrome and Firefox). Are registrations not being accepted for the courses at the moment? Is something wrong? Or am I missing the completely obvious (which is not unheard of).

Thanks,
Hugh

[Sherry]

I'll have to have someone check it out hugh Have you tried again?

[hugh]

Hi Sherry,
I did try again earlier and yet again just now, on my PC and my phone. I've also tried a Shift+Refresh on the PC. In all cases there's just a blank white space where the registration form should be.

Thanks,
Hugh

[hugh]

Sherry - Hi Sherry, I also just opened up the developer console in Chrome, and confirmed that the area where the registration form should be is empty. The elements aren't hidden, they just aren't there.

I also noticed a Javascript error in the console. Where it is calling the Google reCAPTCHA functions, there is a "..." where there should probably be some Javascript:

grecaptcha.ready(function() {

    grecaptcha.execute('reCAPTCHA_site_key', {action: 'homepage'}).then(function(token) {

        ...

    });

});


I should have thought to do this sooner. I hope this helps.

Hugh

[Sherry]

Sorry to get back to you so late hugh . Just contacted the creators of the website to see if they can help.

[hugh]

Hi Sherry (Sherry),
The registration page now loads, but I'm still having problems, I'm afraid. When I filled out the form, I never received the confirmation email. And to boot, my password manager created a password for me, but didn't save it automatically, as it should have.

I've tried the Lost Password link, but nothing happens when I enter my email and click the "Get New Password" button. Other than to click it so many times that I was locked out of being able even to do that for several hours. I've looked at the page in Chrome's developer console, and confirmed that nothing is being sent when I click the button.

The original Javascript error I reported is still occurring. Have you heard anything from the website developers?

Thanks,
Hugh

[Sherry]

No. I'll try again.

[kraesmom]

We had bbpress disabled for a while to troubleshoot an issue with the website. As you can see, it has been enabled again. I've had a number of people registering for courses lately, so I know it's working. That said, whenever you are expecting an email, also check your spam folder. If you can email me your email address at [e-mail] I'll look into the password issue you are having and get you logged in

[hugh]

Apr 23, 2020 10:32:16 GMT -5 kraesmom said:

We had bbpress disabled for a while to troubleshoot an issue with the website. As you can see, it has been enabled again. I've had a number of people registering for courses lately, so I know it's working. That said, whenever you are expecting an email, also check your spam folder. If you can email me your email address at [e-mail] I'll look into the password issue you are having and get you logged in

Somehow I missed the notification that there had been an update to the thread. Thank you very much for your assistance; I have sent you an email.

Thanks,

Hugh