You've gone through all of them, and every "envelope" has been opened? If so, the only thing I can think of is to delete them all.
Ferrets: Contessa, Frankenfurter, Butterscotch. Kitties: Watson, Oskar DIP Sinnead, Vincent, Boris, Zeus and Athena, Willow, Mr. Frodo, Indie, Lucrezia, Judge, Odin, Miss Emily, Suki, Cody, Aristotle. RIP Herne, Ligeia, and Mr. Stubbs